{"id":429,"date":"2026-05-28T17:02:04","date_gmt":"2026-05-28T17:02:04","guid":{"rendered":"https:\/\/remar.mx\/en\/?p=429"},"modified":"2026-05-28T17:02:05","modified_gmt":"2026-05-28T17:02:05","slug":"how-to-release-packages-held-in-mexican-customs-agency-cdmx","status":"publish","type":"post","link":"https:\/\/remar.mx\/en\/blog\/how-to-release-packages-held-in-mexican-customs-agency-cdmx\/","title":{"rendered":"How to release packages held in Mexican Customs"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you purchased products from abroad or your company imported goods into Mexico, there\u2019s a chance your shipment could be held during the customs review process.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In Mexico, this usually happens when authorities detect missing documentation, unpaid taxes, restricted products, or regulatory issues that prevent the goods from legally entering the country.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Although many people assume this is a serious problem, in most cases packages can be released by following the proper process.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Most common reasons why goods are held in Customs<\/strong><\/h3>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Missing Documentation<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">One of the most common reasons is incomplete or incorrect paperwork.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Examples:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Incomplete commercial invoice<\/li>\n\n\n\n<li>Incorrect consignee information<\/li>\n\n\n\n<li>Generic product descriptions (\u201caccessories,\u201d \u201cclothing,\u201d etc.)<\/li>\n\n\n\n<li>Missing tax identification information when required<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Pending Duties or Taxes<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In Mexico, imported products may generate:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Import VAT<\/li>\n\n\n\n<li>Customs duties<\/li>\n\n\n\n<li>Customs processing fees<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If these payments are not completed, the shipment cannot be released.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Example:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You purchased electronics from Asia, and the declared value exceeded the tax-free threshold. Customs requires payment before releasing the package.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Regulated or Restricted Products<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Some products require special permits or must comply with Mexican NOM regulations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Products commonly held:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cosmetics<\/li>\n\n\n\n<li>Supplements<\/li>\n\n\n\n<li>Electronics<\/li>\n\n\n\n<li>Toys<\/li>\n\n\n\n<li>Medical products<\/li>\n\n\n\n<li>Food items<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Customs Inspection<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Mexican customs authorities may randomly select shipments for physical inspection or risk review.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This can happen even when all documentation is correct.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What Should You Do If Your Package Is Held?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Here\u2019s a simple step-by-step guide:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 1: Identify the Reason for Retention<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The shipping carrier usually provides:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The reason for the hold<\/li>\n\n\n\n<li>Required documents<\/li>\n\n\n\n<li>Pending tax amounts<\/li>\n\n\n\n<li>Response deadlines<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 2: Gather the Required Documents<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the case, authorities may request:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Commercial invoice<\/li>\n\n\n\n<li>Proof of payment<\/li>\n\n\n\n<li>Government-issued ID<\/li>\n\n\n\n<li>Tax ID (RFC)<\/li>\n\n\n\n<li>Personal or commercial use letter<\/li>\n\n\n\n<li>Health permits or NOM certifications<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 3: Pay Pending Duties or Fees<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If taxes are owed:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customs calculates the amount<\/li>\n\n\n\n<li>The shipping carrier provides payment instructions<\/li>\n\n\n\n<li>Once payment is confirmed, the release process continues<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Step 4: Determine If You Need Professional Assistance<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your shipment:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Has a high commercial value<\/li>\n\n\n\n<li>Is intended for resale<\/li>\n\n\n\n<li>Requires special permits<\/li>\n\n\n\n<li>Has been held for an extended period<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u2026it\u2019s highly recommended to work with international trade specialists.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How long does customs release take?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">It depends on the reason for the hold.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Estimated timelines in 2026:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Simple cases: 2\u20135 business days<\/li>\n\n\n\n<li>Regulated products: 1\u20133 weeks<\/li>\n\n\n\n<li>Complex inspections or audits: longer<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The faster you provide accurate information, the faster the process moves forward.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Common mistakes that make the situation worse<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u274c Declaring a lower product value<br>\u274c Using vague product descriptions<br>\u274c Importing restricted goods without checking requirements<br>\u274c Ignoring carrier notifications<br>\u274c Using personal import schemes for commercial merchandise<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>How to avoid having packages held in Customs<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u2714 Declare the real product value<br>\u2714 Verify whether the product requires NOM compliance or permits<br>\u2714 Request complete invoices from suppliers<br>\u2714 Check import restrictions before purchasing<br>\u2714 Work with professional logistics and customs experts<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>When should you contact experts?<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your operations involve:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>frequent imports,<\/li>\n\n\n\n<li>regulated products,<\/li>\n\n\n\n<li>commercial international purchases,<\/li>\n\n\n\n<li>or high-value cargo,<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">working with professionals can help prevent delays, penalties, and unnecessary costs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In these cases, a <strong>customs agency in CDMX<\/strong> like Remar International can help you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>review documentation,<\/li>\n\n\n\n<li>manage import regulations,<\/li>\n\n\n\n<li>calculate duties correctly,<\/li>\n\n\n\n<li>and speed up the customs release process.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Having a package held in customs does not necessarily mean your goods are lost.<\/strong> In most situations, the issue can be resolved by submitting the correct documents and complying with current Mexican import regulations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Professional guidance can significantly reduce risks and simplify the process, especially for commercial operations or recurring imports. A <a href=\"https:\/\/remar.mx\/en\/business-units\/customs-agency\/\"><strong>customs agency in CDMX<\/strong><\/a> can become a strategic partner to help release shipments more efficiently, safely, and in full compliance with Mexican law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Follow us on <a href=\"https:\/\/www.facebook.com\/REMAR-International-307756309664122\/\">Facebook<\/a>, <a href=\"https:\/\/www.instagram.com\/remar_international\/\">Instagram<\/a>, <a href=\"https:\/\/twitter.com\/REMAR_Intl\">X<\/a>, and <a href=\"https:\/\/www.linkedin.com\/company\/remar-international\/\">LinkedIn<\/a> for more content and information on International Trade!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you purchased products from abroad or your company imported goods into Mexico, there\u2019s a chance your shipment could be held during the customs review process. In Mexico, this usually &#8230;<\/p>\n","protected":false},"author":4,"featured_media":430,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-429","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categoria"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to release packages held in Mexican Customs - Remar International English<\/title>\n<meta name=\"description\" content=\"Learn how to release packages held in Mexican customs and when a customs agency in CDMX can help you avoid delays and extra costs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/remar.mx\/en\/blog\/how-to-release-packages-held-in-mexican-customs-agency-cdmx\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to release packages held in Mexican Customs - 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